Privacy Policy

Effective Date: December, 2025

This Privacy Policy explains how XQY Designs (“we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website, purchase our digital products, or interact with our services (collectively, the “Services”).

Information We Collect

We may collect the following categories of information:

  • Contact information: such as your name and email address.

  • Order and transaction information: such as purchase details, payment status, and order history. (Payment processing is handled by third-party payment providers; we do not store full payment card numbers.)

  • Customer support information: such as messages you send to us and any information you choose to provide.

  • Technical and usage data: such as IP address, device/browser type, pages viewed, and approximate location derived from IP address.

  • File delivery details (digital products): such as download confirmations and access logs provided by our ecommerce platform.

How We Use Information

We use information to:

  • Provide and deliver digital products and Services.

  • Process transactions and send purchase confirmations.

  • Provide customer support and respond to inquiries.

  • Maintain security, prevent fraud, and enforce our terms.

  • Improve our products, listings, and user experience.

  • Comply with legal obligations.

Cookies and Analytics

We and our service providers may use cookies or similar technologies to enable site functionality, remember preferences, and understand how visitors use our Services. You can control cookies through your browser settings.

How We Share Information

We may share information only as needed with:

  • Service providers that support our operations (e.g., ecommerce storefronts, payment processors, email providers, and analytics tools).

  • Legal and safety purposes if required to comply with applicable law, respond to lawful requests, or protect rights, safety, and security.

  • Business transfers in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information.

Data Retention

We retain information only as long as necessary for the purposes described above, including to meet legal, accounting, and operational requirements.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.

Your Choices and Rights

Depending on where you live, you may have rights to:

  • Request access to the personal information we hold about you.

  • Request correction or deletion of your personal information.

  • Opt out of certain communications (e.g., marketing emails).

To make a request, contact us using the information below.

Children’s Privacy

Our Services are not intended for children under 13, and we do not knowingly collect personal information from children.

Third-Party Links and Platforms

Our products may be sold or delivered through third-party platforms (e.g., Etsy, Payhip). Your use of those platforms is also subject to their privacy policies and terms.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the most recent revision.

Contact

If you have questions or requests related to this Privacy Policy, contact:

XQY Digital Designs
Email: info@xqydesigns.com